SALES

5.0

SERVICE

4.5

224 ratings and 130 comments received in the last 90 days.

10 September 2025

It would be 5 stars but I have a few unanswered questions that I have been promised replies to but nobody has been in touch. Mainly the service inclusive package I asked about more than once. I want to buy one.

10 September 2025

Monty and Larry demonstrated a genuine duty of care and total professionalism-I could not have asked for more. Monty, in particular, ensured that the handover of my new X5 fully met my expectations, making the whole process seamless and enjoyable.

09 September 2025

We were completely happy with the service we had with Mr. B. Marshall who ensured that we were both able to drive the vehicle safely before-we left the BMW centre.

09 September 2025

As above just very frustrated with everything being so computer based and then not working

08 September 2025

Was made so special during the whole process. Fraser, Larry and the whole BMW team made my experience amazing. Balloons and a birthday card was also an amazing touch.

07 September 2025

Good deal including trade in. Pleasant handover experience. Sales people genuinely enthusiastic about the model I was buying (a manual Z4)

05 September 2025

Excellent attention to detail at every opportunity

05 September 2025

The team at Melksham were amazing, especially Larry & Will. Enthusiastic, friendly, informative and nothing was too much trouble. An absolute pleasure to deal with.

03 September 2025

Everything was handled with such professionalism and care

02 September 2025

Everything was perfect

10 September 2025

Bad news delivered with sympathy & sound technical understanding of the problem.

09 September 2025

Very good service

09 September 2025

All done well and to my satisfaction. Thank you.

09 September 2025

Because Josh was very helpful.

08 September 2025

Attentive friendly staff. Great experience.

06 September 2025

Everyone I dealt with either by phone or in person at Dick Lovett were very courteous and respectful.

05 September 2025

Tom Short made everything go very smoothly

04 September 2025

Helpfulness, regular communication, and no unexpected costs - which is always a plus.

03 September 2025

Excellent, the coffee is first class!

03 September 2025

Good service and friendly

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