SALES

5.0

SERVICE

4.5

212 ratings and 122 comments received in the last 90 days.

05 August 2025

Very smooth process.

03 August 2025

Everything was perfect

30 July 2025

Great service, taking time to explain everything about the car and paperwork.

25 July 2025

Everything was seamless and nothing too much trouble

22 July 2025

Everything very easy

22 July 2025

Excellent service from Rob

19 July 2025

The entire process, from initial enquiry to delivery at BMW Melksham was smooth and very well-handled. Nothing was too much trouble, I never felt rushed or pressurised and I was kept updated throughout the entire process.

14 July 2025

Excellent cusomer service and good communication regarding delivery of our new vehicle

10 July 2025

Will and Larry were fantastic

03 July 2025

Completely satisfied, Will Meredith came me updated throughout the process and was a pleasure to do business with.

27 August 2025

I found the overall experience very satisfying - the person I spoke with genuinely cared that I was in hospital and was unable to sort out the MOT myself. I was very impressed by the fact the lady I spoke with genuinly cabout my personal predicament

27 August 2025

Please see above, when my card has to be towed away I expect to be kept up to speed on what's happening with it. I had to phone around between BMW Assist, BMW Melksham and the breakdown company to understand what was happening. Very poor.

27 August 2025

Great staff. Also went out of their way to help my wife with her Mini query.

23 August 2025

Terry is a legend.

23 August 2025

It wasn't a service, but video was good to see. Being charged for wheel alignment was a surprise.

22 August 2025

MOT & repairs were fine. Service & speed very good. However, I would mention two issues. 1. The day after my oil light came on - I'm surprised this wasn't checked. 2. The valet was poor, lots of bits not hoovered & many dirt scuff marks not removed.

20 August 2025

Problem resolved

19 August 2025

As above

18 August 2025

Nice people, professional and couteous

18 August 2025

The car brake service was completed and the warranty items attended to within the timescale set aside. However the car had a complimentary wash which was only partially completed as the roof was still dirty.

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