OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
216 ratings and 108 comments received in the last 90 days.
03 July 2025
Completely satisfied, Will Meredith came me updated throughout the process and was a pleasure to do business with.
02 July 2025
Due to holiday of salesman with who I did the deal I ended up dealing with 2 others - one of whom was new to the business and clearly did not fully understand some of the systems and processes.
26 June 2025
Hassle free
26 June 2025
Jack was so helpful. Everything went so smooth and easy.
26 June 2025
Highly competent and knowledgeable staff
05 May 2025
Car was prepared and ready to go smoothly.
03 May 2025
All the Lovett staff were extremely helpful Leon , Gary, Justin and Laurynas.
29 April 2025
Jack was highly professional and great person to deal with
19 April 2025
See above
13 July 2025
As above
13 July 2025
Very good service
13 July 2025
Everything went smoothly, good communication.
11 July 2025
Tom was brilliant!
11 July 2025
Came in for warranty work as drivetrain warning light came on . Fixed engine temp sensor/module and installed dash cam which I was interested in the same day !
11 July 2025
Unfortunately after receiving my car back, an engine light comes on reducing power to car. You saw the car quickly, and it seems a lead hadn't been secured properly during service.
09 July 2025
Completely satisfied
09 July 2025
They were able to book me in without delay and turn the car around quickly. Even ordering some additional parts and fitting the work into their busy workshop.
09 July 2025
Professional attitude, attention to detail. Video of service which is excellent and provides confidence all work is carried out as per schedule.
08 July 2025
Excellent service
10 July 2025
Will and Larry were fantastic