OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
250 ratings and 124 comments received in the last 90 days.
03 May 2025
All the Lovett staff were extremely helpful Leon , Gary, Justin and Laurynas.
29 April 2025
Jack was highly professional and great person to deal with
19 April 2025
See above
06 April 2025
Smooth and efficient transaction
03 April 2025
Both Larry and Justin couldnot have been more attentive and helpful
03 April 2025
First class service. Friendly professional staff. Good deal. The sales rep made me feel welcome and knew his stuff. I was able to test drive the car I was interested in. We were able to find a car and a deal that worked. A very happy customer.
31 March 2025
The sales staff were helpful and the cetre looks inviting and professional
29 March 2025
Justin has been the most helpful salesman I have ever known! Talked me through everything . Also, Natasha the parts salesperson so helpful .
15 June 2025
Can't ask more anything more!! Was perfect
15 June 2025
Was kept well informed at all times
15 June 2025
See above.
14 June 2025
There was little delay from when I arrived to being attended to. There was a delay when the vehicle was completed due to the person looking after me being involved with another customer.
12 June 2025
Excellent service at Melksham in all respects
12 June 2025
As above, exceptional customer service.
12 June 2025
The whole process went extremely smoothly.
09 June 2025
All good thanks
09 June 2025
All work done in one afternoon, plus a service and wash. They made the whole experience so easy and pleasant
09 June 2025
Excellent, personable and engaging Sales Executive.
05 May 2025
Car was prepared and ready to go smoothly.